Operations division

The Operations division is responsible for FINMA’s entire support process management.

Operations division organisation chart

Human Resources

Human Resources acts as the FINMA divisions' strategic and service partner for all HR-related tasks. It coordinates, oversees and supports the supervision areas in the entire range of operational and strategic HR processes, as well as being the point of contact and advice centre for employees and management staff.

Information and Communication Technologies

The Information and Communication Technologies section is responsible for all the divisions’ ICT concerns, providing optimal support of their business processes by enhancing and ensuring the quality of all FINMA’s telecommunications infrastructure. It manages FINMA’s data and oversees the FINMA-wide portfolio for organisational and infrastructure projects. It also coordinates the further development of IT systems and supports FINMA’s other divisions in their procurement and contracting activities.


The Finance group ensures annual financial planning, regular financial controlling and reporting and annual financial reporting. It is also responsible for liquidity planning in connection with the levying of fees and charges. An audit of the FINMA annual financial statements, which are prepared in accordance with the IFRS accounting standard, is performed once a year by the Swiss Federal Audit Office.

Facility Management and Purchasing

The Facility Management and Purchasing section ensures the management of documents and buildings for FINMA. It operates the client reception desk and the telephone switchboard, and is also responsible for central purchasing. Measures and precautions connected to personal safety, property security and environmental protection at FINMA are also part of its duties.

Risk, Security and Governance

The Risk, Security and Governance group is responsible for operational governance for FINMA’s operational processes, continuously developing them and monitoring their efficiency. It manages the processes, monitors the operational risks and runs the internal control system (ICS). It ensures information security and ICT security for FINMA and is responsible for business continuity management.