Reporting incidents at supervised institutions to FINMA

Do you suspect a FINMA-supervised institution of a breach of regulations or of another offence? Do you have reason to believe that a provider is not licensed by FINMA? Please use the report form to pass on information to FINMA.

It is FINMA’s job to tackle irregularities and breaches of regulations. Any information you may have can be relevant to FINMA's findings and investigations. Complaints are treated confidentially unless FINMA is legally obliged to disclose them, for instance in the case of administrative proceedings. While we process the complaints we receive, we generally do not respond to them individually.


Report form

You are client at:
a bank
an insurer
at another financial service provider
Reporting incidents at supervised institutions to FINMA

The report form can be used to pass on information to FINMA about alleged breaches of regulations or irregularities at FINMA-supervised institutions. Complainants themselves are responsible for clarifying the legitimacy of their complaints, especially if they must abide by professional secrecy rules.

Who are you complaining about?
Name of institution
Why are you filing a complaint?
Have you spoken to anyone else?
Yes No, I have not yet contacted any other offices.
the financial institution concerned
a court
an ombudsman
other offices
Other offices
What was the result?
File attachments
Is there anything specific you think we should know?
Your personal details
Name or name of institution
First name
P.O. box
Postal code
Telephone number
Fax number