FINMA keeps a public register of insurance intermediaries.
The Insurance Supervision Ordinance sets out the criteria used to determine whether an insurance intermediary is tied and hence not subject to mandatory registration (Art. 183 ISO). Tied intermediaries (field staff and agents acting on behalf of insurance companies) are entitled to register (Art. 43 para. 2 ISA).
To register (see Art. 44 ISA), tied and non-tied insurance intermediaries must:
Instructions for setting up an account to register, a description of the registration requirements and other useful information for insurance intermediaries are available at the intermediary portal
Registered insurance intermediaries are not subject to ongoing monitoring. FINMA does, however, make random samples to verify that intermediaries remain in compliance with regulatory requirements. If there is any indication of irregularities, FINMA acts accordingly. It does not, however, take any position on civil law disputes between insured persons, insurance intermediaries and insurance companies.