Who you can ask if you have other questions or problems

Here you will find the various ways you can contact FINMA if you have any questions or problems. FINMA will review your tip-offs regarding possible irregularities. Where there is concrete evidence that financial market laws have been violated, FINMA carries out further investigations and imposes measures on the supervised institution if necessary.

Do you have a question for FINMA or would you like to tell us about a problem?

There are various ways you can contact us:

• You can call our hotline from Monday to Friday between 8 a.m. and 12 noon with any questions, complaints or tip-offs: +41 31 327 98 88
• For complex issues, however, it is often not possible for the hotline to provide ad hoc information over the phone. In such cases, the hotline will advise you that you must submit your enquiry in writing and in documented form and will also explain the best way to contact us in writing.
• For complex enquiries, it is advisable to contact us in writing. You can do so by email (questions@finma.ch), reporting form, letter and fax.

Please send questions or reporting irregularities in writing to:


questions@finma.ch or info@finma.ch

Reporting form

By post

Swiss Financial Market Supervisory Authority FINMA
Laupenstrasse 27
CH – 3003 Bern
Fax: +41 31 327 91 01

FINMA hotline for enquiries

Phone: +41 31 327 98 88
Open Monday to Friday: 8:00 a.m. – 12:00 noon