News

Press release
2025

Insurance intermediary certificates unlawfully obtained due to manipulation

An investigation by the Insurance Industry Vocational Training Association (VBV) has revealed that VBV intermediary certificates were wrongly issued in around 100 cases as a result of manipulation. The VBV is not supervised by FINMA. The association acts on behalf of the insurance and intermediary industry and will restore compliance with the law for these certificates. It has also filed a criminal complaint. Untied intermediaries are subject to direct supervision by FINMA. If there is evidence of a violation of financial market law, FINMA will remove the untied intermediaries concerned from the register of insurance intermediaries and evaluate the necessity of additional supervisory measures.

The Insurance Industry Vocational Training Association (VBV) informed FINMA of possible manipulation in relation to the issuing of VBV certificates in a large number of cases. Since then, FINMA has been in close dialogue with the VBV and the criminal authorities involved. Following its investigation at the end of October this year, the VBV informed FINMA that in around 100 cases such an examination certificate was wrongly issued due to the manipulation of examination results and/or the examination database. The VBV will restore compliance with the law for these examination certificates and inform the persons concerned. Criminal charges have also been filed.

FINMA measures for untied intermediaries

FINMA’s core responsibility is to protect financial market clients. It will therefore take the necessary measures with regard to the untied intermediaries concerned, who fall under FINMA’s supervisory jurisdiction, including their deletion from the public register of insurance intermediaries. FINMA reserves the right to take additional supervisory measures. 


Insurance companies are responsible for taking the necessary steps with regard to tied intermediaries, who are not entered in the FINMA register. The VBV can provide insurance companies with information about invalid certificates. 

VBV not under the supervision of FINMA

The VBV is an industry organisation that is responsible for the minimum training standards for insurance intermediaries. These minimum standards were submitted to FINMA for the purpose of recognition as part of the revision of the ISA. They were recognised in August 2024. The VBV acts on behalf of the insurance and intermediary industry and is not an organisation supervised by FINMA.


The VBV intermediary certificate serves as proof of the necessary knowledge in accordance with Article 43 ISA and Article 190 para. 3 ISO. A valid examination certificate is also one of the requirements for an entry in the FINMA register of intermediaries.


Further information on the minimum standards for the training and continuing education of insurance intermediaries: Mindeststandards für Versicherungsvermittler - Neues VAG

Contact

Serkan Isik, Spokesperson
Phone +41 (0)31 327 95 59
serkan.isik@finma.ch

Press release

Insurance intermediary certificates unlawfully obtained due to manipulation

Updated: 11.11.2025 Size: 0.12  MB
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