The Operations division is responsible for the central support processes at FINMA. These include personal safety, property security, environmental protection, IT security, data and information security and business continuity management. It also manages a centralised procurement office to ensure an efficient procurement process in line with applicable guidelines and legislation.
Information and Communication Technologies (ICT) is responsible for the installation, expansion and operation of all elements of FINMA's IT and telecommunications infrastructure. This also includes identifying business needs in a timely manner, ensuring projects are carried out efficiently and providing training and support services.
The Finance group is responsible for financial planning and budgeting, accounting, cost allocation, financial reporting, the system of internal financial controls (ICS) and controlling.
The Human Resources (HR) group performs all personnel-related services. This includes workforce planning, recruitment, the target-setting and performance evaluation process, staff controlling and HR administration. It serves as the first port of call for employees. It advises managers on all HR matters and provides them with the tools they require. Staff Development ensures that FINMA always has sufficient numbers of qualified technical and management staff by providing the right tools, developing advancement measures and helping managers to implement those measures. It also formulates the basis for strategic workforce planning at FINMA.
Facility Management handles all tasks relating to document management (incoming and outgoing mail, scanning and archiving), buildings management (maintenance, security and cleaning), administration and procurement of office stationery and furniture, the library, the staff restaurant, the client reception desk and the telephone switchboard.
The Processes and Enterprise Risk Management (ERM) function handles the risk management process and monitors the associated internal control system (ICS). Business Process Engineering (BPE) manages the process map and advises the specialist areas on designing and implementing processes and on drawing up IT requirements.